Privacy Policy

Phoenix Fitness by Alexandra (operated under the freelance permit of Tugba Brandes, RAKEZ Permit No. 54000692) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website or services.

1. Information We Collect
•    Name, contact information, and age
•    Health and fitness information (where provided)
•    Booking details and payment data (via third-party processors)
•    Website usage data via cookies and analytics tools

2. How We Use Your Data
•    To schedule and deliver personal training sessions
•    To provide customer support and communication
•    To process payments securely
•    To improve website functionality and user experience

3. Legal Basis for Processing We process your data based on your consent, contractual necessity, and compliance with applicable laws in the United Arab Emirates.

4. Sharing Your Data
•    We do not sell or share your data for marketing.
•    We may share information with third-party providers such as payment gateways or booking tools solely to deliver services.

5. Data Storage and Security
•    Data is stored on secure platforms with encryption and access control.
•    We take reasonable steps to prevent unauthorized access, disclosure, or misuse.

6. Your Rights You may request access, correction, or deletion of your personal data at any time by contacting us.

7. Cookies Our website may use cookies or similar technologies to enhance user experience. You may opt out through your browser settings.

8. Contact Us If you have questions about this Privacy Policy, please contact: Email: alex@phoenixfitness.me, address: Business Center, RAKEZ, Ras Al Khaimah, UAE